Staff

All staff of CIS is trained to the Citizens Information Board New Information Givers Standard and continues to update their skills with ongoing training provided both internally and through the Citizens Information Board Training Services.

Volunteers

The existing volunteer personnel in the Citizens Information Centre represent a considerable resource to the service through their attendance for weekly rota duty.

Community Employment

We are indebted to FAS Community Services for our Community Employment Scheme, which provides for up to eight Information Providers all of whom have undergone intensive training in information provision.

Information Officer

Eileen Kenny was appointed full time Information Officer in June 2008 and Zuzana Mokra was appointed as a part time Information Officer in 2009 with responsibility for the direct delivery and co-ordination of quality information, advice and advocacy within the Key Centre and all other outreach locations; the operation of a quality Query Management and Social Policy Return System.

Development Manager

A full-time Development Manager - Connie Gerety - focuses on ongoing and further development of the service to ensure that it is totally accessible to all who require information, advice and advocacy in relation to their rights and entitlements.